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Frequently Asked Questions

Find quick answers about accounts, platform access, security, and how to get started with Euro IQ Trade.

General

How do I get started?

Click Get Started to create an account. After registration, you'll land on your Dashboard Overview where you can track your Account Balance, Total Profit, and active plans.

What is Demo Mode?

Your dashboard features a Live / Demo switch. Demo mode allows you to test our "Start Bot" strategies with virtual funds before investing real capital. You can switch back to Live mode at any time to start earning real returns.

Where is my dashboard?

Log in at Start Trading to access your main hub. From here you can manage Deposits, Withdrawals, view Transaction History, and monitor your "Running Bot" performance in real-time.

Can I access my account from mobile?

Yes. The dashboard is fully responsive, allowing you to "Quick Trade", manage funds, and track your "Growth & Rewards" from any mobile device.

Accounts & Security

How do I verify my identity?

Go to the Identity Verification tab in your dashboard sidebar. Completing verification allows you to unlock full account limits and withdrawal features. Look for the "Verified" status badge near your profile.

How does the Referral Program work?

Navigate to Invite & Earn to find your unique "Personal Referral Link". Share this with your network to earn affiliate commissions. You can track your total referrals and earnings directly from this panel.

how do I secure my account?

We recommend enabling Two-Factor Authentication (2FA) in your Profile Settings. This adds an extra layer of security for logins and withdrawals.

Trading & Platform

What payment methods do you accept?

Go to Deposit Funds in your dashboard to make a secure deposit. We accept major cryptocurrencies including Solana, USDT, Ethereum, and Bitcoin. Quick amount selectors ($100, $500, $1,000, $5,000) are available for faster processing.

What Trading Strategies are available?

We offer tailored AI-driven bot strategies to suit your capital:

  • Starter: Min $100 | 6% Hourly Return | 24 Hours Duration.
  • Premium: Min $1,000 | 0.4167% Hourly Return | 24 Hours Duration.
  • Apex: Min $5,000 | 1.25% Hourly Return | 12 Hours Duration.

Select a strategy under "Start Bot" to begin.

How do I track my active investments?

Visit the Running Bot or My Bot Strategies section. You can see real-time status of all active plans, including "Invested Amount", "Expected ROI", and "Expiration Date". You can also view detailed transaction history for each plan.

How do withdrawals work?

Navigate to Withdraw Funds. Your dashboard displays your "Available for Withdrawal" balance. Simply request a withdrawal to your connected wallet address. Note: Account verification may be required for large withdrawals.

Can I view my history and notifications?

Yes. The Transactions page provides a detailed log of all your deposits, ROI payouts, and withdrawals. You can filter by date and type to keep track of your portfolio growth.

How do I contact support?

Use the Support Center directly from your dashboard sidebar for 24/7 assistance, or use the public Contact Us page.